Terms & Conditions
1 Earning Points: Rewards Program Agreement: For more information about the Chase Aeroplan card rewards program, view the latest Rewards Program Agreement (PDF)Opens new window links to chase.com. If you are a Chase Online customer, your Rewards Program Agreement is available after logging in to chase.comOpens new window links to chase.com. You can also see your Rewards Program Agreement that you received in the mail.
How you can earn points: You’ll earn points on purchases of products and services, minus returns or refunds, made with a Chase Aeroplan Card by you or an authorized user of the account. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count and won’t earn points: balance transfers, cash advances and other cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. 3 points: You’ll earn 3 points for each $1 spent on purchases made with Air Canada directly. Purchases of gift cards; car rentals, hotel bookings, and other third-party partner products and services that can be purchased through aircanada.comOpens overlay and links to aircanada site; and onboard Wi-Fi are excluded. Air Canada tickets booked through discount travel websites or as part of a third-party travel package will also not qualify. 3 points: You’ll earn 3 points for each $1 spent on purchases made in any of the following rewards categories: grocery stores; dining at restaurants including takeout and eligible delivery services. 1 point: You’ll earn 1 point for each $1 spent on all other purchases. Information about earning/transferring points to Aeroplan: Points will be automatically transferred to Aeroplan after the end of each billing cycle. Points expiration: The points transferred to your Aeroplan Program account won’t expire as long as your card account is open. If your card account is closed, the expiration of points earned in this program that are transferred to your Aeroplan Program account will be governed by the Aeroplan Program General Terms and ConditionsOpens overlay and links to aircanada site, available on Air Canada’s website. Losing points: You’ll immediately lose all points that haven’t been transferred to Aeroplan if your card account status changes, or your card account is closed for program misuse, fraudulent activities, failure to pay, bankruptcy, or other reasons described in the terms of the Rewards Program Agreement. Rewards Categories: Merchants who accept Visa/Mastercard credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa/Mastercard procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making rewards offers to you. Please note: We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won’t qualify for rewards offers on purchases in that category. Purchases submitted by you, an authorized user, or the merchant through third-party payment accounts, mobile or wireless card readers, online or mobile digital wallets, or similar technology will not qualify in a rewards category if the technology is not set up to process the purchase in that rewards category. For more information about Chase rewards categories, see chase.com/RewardsCategoryFAQsOpens new window links to chase.com.
2 500 Monthly Bonus Points
You, as the primary cardmember, will earn 500 bonus points for each $2,000 spent each calendar month on up to $6,000 in purchases (for a possible total of 1,500 bonus points each calendar month). Purchases are when you, or an authorized user, use a card to make purchases of products and services. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count: balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. Please allow up to 8 weeks after qualifying purchases post to your account for bonus points to post to your Aeroplan account. To receive bonus points, your credit card account must be open and not in default at the time of fulfillment. Bonus points will be credited to the calendar month in which the qualifying transaction posts to your credit card account. Delays by a merchant, such as for shipping, could extend a transaction date into the next calendar month.
3 Aeroplan Flight Rewards
For flight rewards comprising travel with a partner airline, a partner booking fee will apply. Aeroplan points required for partner airline flight rewards are based on the actual distance flown between origin and destination. Taxes and third-party charges may apply. For full details please visit Aeroplan Program General Terms and ConditionsOpens overlay and links to aircanada site.
4 Aeroplan’s Global Network
Number of destinations based on the published 2019 route network of Air Canada and its airline partners. Due to travel restrictions, government recommendations and passenger demand resulting from the impact of COVID-19, available destinations may vary.
5 Aeroplan 25K Status for New Cardmembers
You, as the primary cardmember, will receive Aeroplan 25K Status for the calendar year in which your Chase Aeroplan Card account is opened and for the following calendar year. If you have earned a higher status by other means (in accordance with Air Canada’s Aeroplan Elite Status Terms and Conditions), you will retain the higher status. Aeroplan 25K Status and access to all associated features, benefits, services and amenities are subject to the Terms and Conditions of the Aeroplan Elite Status program and are available at aircanada.com/elite-termsandconditionsOpens overlay and links to aircanada site. Aeroplan 25K Status is non transferrable. Your Chase Aeroplan Card account must be linked to your Aeroplan number and must be open and not in default to receive and retain Aeroplan 25K Status. Chase is not responsible for the provision of, or failure to provide, the stated benefits.
6 Maintain or Qualify for Aeroplan Elite 25K Status
Each calendar year in which you spend at least $15,000 in purchases you, as the primary cardmember, will earn Aeroplan 25K Status through the following calendar year. Purchases are when you, or an authorized user, use the card to make purchases of products and services, minus returns or refunds. Buying products and services with your Chase Aeroplan Card, in most cases, will count as a purchase; however, the following types of transactions won’t count: balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your Chase Aeroplan Card account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. On January 1 of each calendar year, the calculation resets to zero and you must qualify again in the next calendar year. Purchases made towards the end of a calendar year may not be posted to your Chase Aeroplan Card account until the next calendar year and will therefore be included in the calculation for that year. Please allow six (6) to eight (8) weeks after qualifying for Aeroplan 25K Status to be applied to your Aeroplan account. If you earned a higher status by other means (in accordance with Air Canada’s Aeroplan Elite Status Terms and Conditions) you will retain the higher status. Aeroplan 25K Status and access to all associated features, benefits, services and amenities are subject to the Terms and Conditions of the Aeroplan Elite Status program and are available at aircanada.com/elite-termsandconditionsOpens overlay and links to aircanada site. Aeroplan 25K Status is non transferrable. Your Chase Aeroplan Card account must be linked to your Aeroplan number and must be open and not in default to receive and retain Aeroplan 25K Status. Chase is not responsible for the provision of, or failure to provide, the stated benefits.
7 Aeroplan Elite Status Level Up to Aeroplan 35K Status or higher
Each calendar year you spend at least $50,000 in purchases, you, as the primary cardmember, will earn an Aeroplan Elite Status Level Up benefit consisting of a one-level increase of your status for the next calendar year. For example, if during a calendar year you spend $50,000 in purchases and have otherwise earned Aeroplan 25K Status for the next calendar year, your status will increase from Aeroplan 25K to 35K Status for the duration of the next calendar year and will drop down to your otherwise earned Aeroplan Status at the beginning of the calendar year after that, unless you earn a higher status or another Aeroplan Elite Status Level Up benefit. Your status can only be increased through this benefit once per calendar year. The benefit always applies to the status you otherwise earn and is not cumulative year to year. This means if you earn the benefit in consecutive years, and otherwise qualify for Aeroplan 25K Status in both years, that this benefit will increase your status to Aeroplan 35K Status in both years; the second increase will not build from the previous year’s increased level of Aeroplan 35K Status and increase your status level to Aeroplan 50K Status. If you earned the highest Aeroplan status level, Aeroplan Super Elite Status, for the next calendar year in accordance with Air Canada’s Aeroplan Elite Status Terms and Conditions, and also spend $50,000 with the Chase Aeroplan Card, instead of an Aeroplan Elite Status Level Up benefit you will receive one (1) Aeroplan 50K Status to gift to another Aeroplan member for the next calendar year. More details about qualifying for Aeroplan Elite Status can be found at aircanada.com/elitequalificationOpens overlay and links to aircanada site. Purchases are when you, or an authorized user, use a card to make purchases of products and services, minus returns or refunds. Buying products and services with your Chase Aeroplan Card, in most cases, will count as a purchase; however, the following types of transactions won’t count: balance transfers, cash advances, travelers checks, foreign currency, money orders, wire transfers or similar cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your Chase Aeroplan Card account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. On January 1 of each calendar year, the calculation resets to zero and you must qualify again in the next calendar year. Purchases made towards the end of a calendar year may not be posted to your Chase Aeroplan Card account until the next calendar year and will therefore be included in the calculation for that calendar year. Aeroplan Elite Status and access to all associated features, benefits, services, and amenities are subject to the Terms and Conditions of the Aeroplan Elite Status program and are available at aircanada.com/elitequalificationOpens overlay and links to aircanada site. Aeroplan Elite Status is non transferrable. Your Chase Aeroplan Card account must be linked to your Aeroplan number and must be active and not in default to receive and retain Aeroplan Elite Status. Chase is not responsible for the provision of, or failure to provide, the stated benefits.
8 Concierge Service: Cardmembers are responsible for the cost of any goods or services purchased through World Mastercard Concierge.
9 Free First Checked Bags
You, as the primary cardmember, and up to eight (8) other passengers traveling on the same reservation (up to a maximum of nine (9) travelers), are each entitled to a free first checked bag up to 50lb. Benefit only applies when checking in with Air Canada, for a flight operated by Air Canada, Air Canada Rouge or under the Air Canada Express brand. Benefit is not available if check-in is with another airline. If the first checked bag is already complimentary (for example, as a result of Aeroplan Elite Status or fare purchased), there is no additional checked bag benefit that will be provided. Free first checked bag benefit may not be applied retroactively, and no refunds will be issued. Service charges for additional/oversized/overweight baggage may apply. Chase is not responsible for the provision of, or failure to provide, the stated benefits. For more information on baggage restrictions, please visit aircanada.com/baggageOpens overlay and links to aircanada site.
10 No Foreign Transaction Fees: See Cardmember Agreement for details.
11 Global Entry or TSA PreCheck® or NEXUS Application Fee Statement Credit
To be eligible for this statement credit, you must use your Chase Aeroplan Card to complete either the Global Entry, TSA PreCheck® or NEXUS application and pay the application fee. You will receive one (1) statement credit (up to $100) every four (4) years after the first program (either Global Entry or TSA PreCheck® or NEXUS) application fee is charged to your Chase Aeroplan Card, by you or an authorized user. The statement credit will be posted to your account within twenty-four (24) hours of the Global Entry or TSA PreCheck® or NEXUS program application fee being charged to your card. You are responsible for payment of all charges until the statement credit posts to the account. Global Entry is a U.S. Government program, operated by U.S. Customs and Border Protection (CBP). TSA PreCheck® is a U.S. Government program, operated by the U.S. Transportation Security Administration (TSA). NEXUS is a U.S. Government program, operated by the US Department of Homeland Security. Chase has no control over either program including, but not limited to, applications, approval process or enrollment, or fees charged by CBP or TSA or DHS, and no liability regarding the Global Entry or TSA PreCheck® or NEXUS programs. For complete application details on the Global Entry, TSA PreCheck® or NEXUS programs, including full terms and conditions, go to https://ttp.cbp.dhs.govOpens overlay and links to ttp.cbp.dhs.gov. Websites and other information provided by government agencies are not within Chase’s control and may not be available in Spanish. The statement credit benefit applies to the Global Entry, TSA PreCheck® or NEXUS programs. Other program applications including, but not limited to Privium are not eligible for the statement credit benefit. To be eligible for this benefit, your account must be open and not in default at the time of statement credit fulfillment.
TSA PreCheck® trademark is used with the permission of the U.S. Department of Homeland Security.
12 Preferred Pricing
You, as the primary cardmember will often require fewer Aeroplan points to redeem for flight rewards through the Aeroplan program than Aeroplan Members who do not hold an Aeroplan co-branded Credit Card. Preferred pricing for flight rewards applies only to flight rewards with Air Canada, not on other airlines. Chase is not responsible for the provision of, or failure to provide the stated benefits. Visit https://aircanada.com/aeroplanOpens overlay and links to aircanada site for full details. Feature may be changed, withdrawn or extended at any time and cannot be combined with any other offer.
13 Zero Liability: Zero Liability Protection does not apply to use of an account by an authorized user without the approval of the primary cardmember. If you think someone used your account without permission, tell us immediately by calling the Cardmember Services number on your card or billing statement.
14 Account Alerts: Delivery of alerts may be delayed for various reasons including technology failures and capacity limitations. There is no charge from Chase, but message and data rates may apply.
15 Travel And Purchase Protection: These benefits are available when you use your card. Restrictions, limitations and exclusions apply. Most benefits are underwritten by unaffiliated insurance companies who are solely responsible for the administration and claims. There are specific time limits and documentation requirements. Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance.
16 Chase Mobile App: Chase Mobile® app is available for select mobile devices. Message and data rates may apply.
17 Adding An Authorized User: All correspondence, including credit cards, statements, and notifications will be sent to the name and address on file for the primary cardmember. The primary cardmember is responsible for repaying all balances on this account. Authorized users will have the same account number and charging privileges as the primary cardmember but will not be financially responsible. Chase provides account information to the credit reporting agencies for all account users. This information could impact an authorized user’s credit score. When you tell us to add a user to your account, you’re confirming that you have a relationship with the person or people whose name(s), address(es), and date(s) of birth you’ve told us, that all their information is correct, and that you have their consent to add them. If Chase determines you’ve given us fraudulent name, address, or date of birth information or did not have such consent, Chase can close this account.
The Contactless Symbol and Contactless Indicator are trademarks owned by and used with the permission of EMVCo, LLC.
AEROPLAN® PROGRAM INFORMATION
The Aeroplan number of the person accessing the benefit must be included in the qualifying reservation, and the name on the airline reservation must be identical to the name on the Aeroplan account of the traveler. Please allow up to 72 hours after the Chase Aeroplan Card is approved for these benefits to be activated. Your Aeroplan account must be in good standing at time of flight for airline benefits to apply. Airline benefits will no longer be available upon Aeroplan account closure, regardless of reason for closure, or if the credit card product is changed. Aeroplan membership and benefits are subject to the Aeroplan Program Terms & Conditions (aircanada.com/aeroplan-termsandconditionsOpens overlay and links to aircanada.com) and any applicable Air Canada terms and conditions relating to a benefit, as determined by Air Canada in its sole discretion and as may be changed from time to time. Chase is not responsible for the provision of, or failure to provide, the stated benefits. The Air Canada maple leaf logo®, Air Canada®, Air Canada Express® and Rouge® are registered trademarks of Air Canada, used under license. Maple Leaf Lounge is a trademark of Air Canada, used under license. Aeroplan® is a registered trademark of Aeroplan Inc., used under license. Aeroplan Elite™ is a trademark of Aeroplan Inc., used under license.
FAQs
How do you solve account action required? ›
- Open your Android device's Settings app.
- Tap Accounts. If you can't find "Accounts," tap Users & accounts.
- Tap the account you want to remove. Remove account.
- Tap on the “Account Action Required” screen and follow the steps to finish adding supervision to an Android device.
If we have learned that you may not be old enough to manage your own account: You'll have 14 days to either set up supervision for your account or verify that you're old enough to manage your account. During this grace period you can log in and use your account as normal.
Why does my phone keep saying account action required? ›If you see a Google account notification, “Account action required” or similar notification, it may be due to the following reasons: The original Google account you used to set up your Android device is no longer working. One of your Gmail accounts that are linked to the device is not syncing.
How do I answer security questions in Gmail? ›- Don't remember the answer: Take your best guess.
- Know the answer but didn't recover your account on your first try: Consider a different variation of the answer. For example, try "NY" instead of "New York" or "Phil" instead of "Philip."
Tap on Settings on your device from your home page. Scroll down to find Accounts and tap on it. Select the Google account and tap Remove Account. After you have removed it successfully, select the Add Account option to add your account again.
What is action required? ›Generally speaking, an action required email (or requesting action email) is a mail to ask somebody to do something for you. It's simple as that, express everything from the name itself.
How can I bypass the file size limit in Gmail? ›Gmail is integrated with Google Cloud Storage, so the easiest way to bypass the attachment limit is to send files via Google Drive. This cloud storage service enables you to attach files of up to 15GB.
How can I answer security question? ›- Safe: Cannot be guessed or researched.
- Stable: Do not change over time.
- Memorable: Can be remembered easily.
- Simple: Are precise, simple, consistent.
- Many: Have many possible answers.
...
Find out when you created your account
- Look for a sign-up email. ...
- Ask your contacts. ...
- Think about related events or purchases.
Security questions are made to ensure the safety of your user account. They are also used to identify you if you forget your password and cannot access your account.
Why does it say this account already exists on your device? ›
If you receive an error message (such as, "Google Account already exists") as you're trying to set up your first Google administrator account, it means that the email address is already associated with another Google service (such as an AdWords account).
How do I delete account settings on my phone? ›- Open your phone's Settings app.
- Tap Passwords & accounts. ...
- Under "Accounts for," tap the account you want to remove. ...
- To confirm, tap Remove account. ...
- If this is the only Google Account on the phone, you'll need to enter your phone's pattern, PIN, or password for security.
If you see this error message, there may be some steps you need to take before you can connect your financial account via Plaid successfully. Some financial institutions require you to take specific steps to enable your accounts to be linked to third-parties like Plaid.
Why is it so hard to delete accounts? ›Interviewed by US website Consumer Reports, Miriam Wugmeister, a lawyer and data specialist, said: “Your data isn't just sitting in a spreadsheet, it can be spread across many different systems, including some which can be designed so deleting information is almost impossible. It's an entirely manual process.”
Does deleting account delete everything? ›Step 1: Learn what deleting your account means. You'll lose all the data and content in that account, like emails, files, calendars, and photos. You won't be able to use Google services where you sign in with that account, like Gmail, Drive, Calendar, or Play.
Does deleting a user account delete everything? ›All of a user's data is deleted, unless you transfer it to another user. You might need to transfer some data, such as Gmail data or Drive files, before you delete the user. Some data isn't deleted, such as any groups the user created.
How do I request an immediate action? ›If something is urgent, use the following expressions: “As this matter is urgent, I would appreciate a reply as soon as possible.” “I would be grateful for your prompt reply.” “I look forward to hearing from you as soon as possible.”
What does no further action is required mean? ›No further action is when the police make a decision not to charge someone with an offence. This may be because there is not enough evidence or it is not in the public interest.
Do you need a call to action? ›You should absolutely always include a CTA button on your ad campaigns in addition to using a CTA in the headline and/or description copy, too. Users intuitively are more likely to click when they see that button prompting them to take action without even realizing it.
How many times has my name been googled? ›While it's not possible to reveal who they are, you can at least use the same tools they're using. So, while you can't see who has Googled you, you can set up alerts whenever your name appears on a website, in a forum, or on social networks.
Does Google know who I am? ›
Google collects a lot of your personal data in order to target ads and improve your experience. You might be surprised by how much Google knows about you.
What do I do if my file size is too big for email? ›Save your file to a cloud service and share a link
There are many cloud storage services to which you can upload and then share large files. Some popular cloud storage services include OneDrive, Dropbox, iCloud, and Google Drive.
Attachment size limit
You can send up to 25 MB in attachments. If you have more than one attachment, they can't add up to more than 25 MB. If your file is greater than 25 MB, Gmail automatically adds a Google Drive link in the email instead of including it as an attachment.
- On your parent device, open the Family Link app. .
- Select your child.
- Tap Controls. Account Settings. Account Info.
- Tap Stop supervision.
- Follow the on-screen instructions.
- Sign in to your Google Admin console. ...
- In the Admin console, go to Menu Directory. ...
- Above the Users list, click Add a filter and choose User status.
- Check the Suspended box and click Apply.
- In the Users list, hover over the suspended user and click More options. ...
- To confirm, click Reactivate.
- Step 1: Make sure Google Play Services is up to date. On your Android phone or tablet, open the Settings app . ...
- Step 2: Clear cache & data from Google Play Services. ...
- Step 3: Clear the cache & data of the Play Store.
Your financial institution isn't listed
If your bank still isn't listed: Plaid isn't integrated with your financial institution. Plaid can't reliably connect to your financial institution right now. Some financial institutions may not let you connect your accounts to third-party apps.
Plaid may be experiencing technical difficulties ourselves - and we're likely already hard at work to fix it. Your financial institution may be limiting your ability to connect - or they made a change that had unintended consequences, impacting your ability to access your financial information.
Why does it say your account was currently suspended? ›When you see the “This Account has been suspended” message on your website, it means that your web hosting provider has put a rule in place to redirect all traffic to the suspension page. This is done to restrict access to your website for various reasons.
How long does a Google suspension last? ›If an account gets suspended more often than that, no one can reset it, including Google Support. You must wait 24 hours for the account to be automatically re-enabled. To help a user avoid getting their account suspended, show them Google mail policies.
Why is my account being suspended? ›
When a website has received an “account suspended” notice, it means that the web host has taken your site down temporarily. They do it for a number of reasons like malware infection, excessive use of server resources, payment failure, and other policy violations.
What happens if I clear all data on Google Play Services? ›Important: When you clear Google Play Services data or storage, it may delete some information saved to your device, including transit cards, COVID cards, and virtual payment cards saved to Google Pay.
How do I turn off apps that are blocking access to Google play? ›If you cannot identify the apps, please go to your device's “Settings” > “Apps” > “Advanced settings” > “Special app access” > ”Display over other apps” and see which apps show “allowed” on the list.